Position title
Rink Arena Manager
Description

The Arena Manager is responsible for delivering a high quality, well-maintained facility, focusing on ice quality, operations, safety, fiscal health and customer satisfaction. In addition they are responsible for developing a highly trained and customer focused staff that will help build customer loyalty and repeat business. The Rink Arena Manager must work closely with the Maintenance team, Programming team and Senior Management to accomplish these objectives. It is essential to this position to be regularly available during standard business hours as well as night, weekend and holiday hours to meet with staff, facility users and vendors and be present for routine and special events.

Responsibilities
  • Operations and facilities management.
  • Staff management.
  • Programming and customer service.
Qualifications
  • Experience in ice arenas or recreational facilities is preferred, however training will be provided for any candidate with the desire to learn and grow.
  • Self-starter with ability to analyze situations and develop solutions to problems with minimal supervision, strong organizational skills with ability to prioritize multiple tasks and manage time effectively.
  • Outstanding interpersonal skills to motivate and lead a team.
  • Ability to develop "out of the box" ideas for increasing facility usage, sales and controlling costs.
  • Ability to communicate effectively both verbally and in writing.
  • Must have a valid Driver's License.
Job Benefits
  • Flexibility to work varying hours.
Employment Type
Full-time
Job Location
Massachusetts
Date posted
December 10, 2020
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Position: Rink Arena Manager

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